Prof. Kai S. KOONG
Professor and Dean, Andrew F. Brimmer College of Business and Information Sciences, Tuskegee University
Dr. Kai S. Koong is a Professor and Dean of the Andrew F. Brimmer College of Business and Information Science at Tuskegee University. Professor Koong has more than 20 years of experience as an educator and administrator in public and private higher education institutions — including four minority serving institutions.
Prior to joining Tuskegee University, Dr. Koong served on the faculty of the School of Economics and Management at Xidian University (Xi’an, Shaanxi, China) as a Distinguished Professor and a Foreign Expert certified by the Chinese Central Government. In the United States, he previously served on the faculty and as an administrator at the University of Texas Pan American, Southern University at New Orleans, and Dakota State University. His previous experience also includes faculty appointments at Kentucky State University, Mount Olive College and Virginia Commonwealth University. Both the Caritas Institute of Higher Education (soon to be called St. Francis University) in Hong Kong and Xidian University in Xi’an, China have named him an Honorary Professor.
As a result of his research specializations and teaching interests in the areas of e-commerce, energy markets, global information systems, health information technology and labor issues, Professor Koong has published more than 100 manuscripts in peer-refereed journals and books. He has also presented works at many peer-reviewed conferences. He currently serves as the editor-in-chief for two global peer-refereed journals: the International Journal of Electronic Healthcare and the International Journal of Services and Standards. He was the featured keynote speaker at the 2015 International Conference on Technology in Education in Hong Kong, the 2017 Information and Communication Technologies in Organizations and Society Conference in Paris and the 2017 Lebanese Conference on Information Systems in Lebanon. Additionally, he has been invited to conduct workshops and seminars at many institutions of higher learning in Southeast Asia and in the United States.
Dr. Koong’s numerous accolades for his academic and professional endeavors include the Decision Sciences Institute-Southwest Region’s Outstanding Educator of the Year Award (2012), the Province of Shaanxi’s (China) Outstanding Foreign Educator Award (2017), and a Senate Resolution in his honor from the Louisiana State Senate (2008). As a result of his mentoring efforts, his students frequently have been honored with awards for their research, research writing and academic success.
An increasing number of universities are using Online Program Management (OPM) solutions to deliver education programs. OPM solutions are an integrated suite of online services that support university leaders, faculty, staff and students in the delivery of educational program offerings. Online Program Management has no boundaries as students from any geographical location can be recruited. This is a lucrative opportunity for tradition rich and geographically restricted campuses and programs needing accelerated numerical growth to engage. Solution components are offered in the form of a fully integrated system approach to online program management comprising of core services delivered under the brand of the university partners. Such services may include, but are not limited to, online enablement, academic services, marketing services, enrollment services, legal compliances (accreditation and multi-state or national certifications) retention services, faculty and other personnel support, program financing, and most recently data science and analytics support. Typically, Online Program Management companies market their solutions/partnerships as capable of helping universities launch, grow, and sustain quality degree programs within a short time period. Typically, the costs can range from 45 to 80 percent of tuition revenue generated from student enrollment and the average contract range is 5 to 7 years, depending on the vendors and the array of services selected.
As expected, cases of successful as well as failed partnerships have been reported in the literature and there are many lessons that can be learned from these joint ventures. Apart from providing sufficient insight about this growing practice in higher education, this keynote addresses strategic, tactical, and operational issues that administrators, faculty, and students must understand when using Online Program Management Solutions to launch, grow, and sustain degree programs. Specifically, this presentation based on several high profile cases will 1) demonstrate the necessities of having critical success factors and detailed preparations, 2) showcase best practices that have generated revenue, and 3) highlight costly mistakes and consequences that took years to remedy. University administrators contemplating OPMs as a means of support, faculty members who are developing programs and courses for online delivery, and prospective students looking for quality degree programs online will find this keynote useful and interesting.